FAQ

we offer free international shipping to all destinations,  your items are securely packaged and fully insured while in transit and make sure they arrive safely at its destination on time. 

When delivered, a signature will be required, so make sure there is someone available at the time of the delivery at the address provided by the customer. After your item is shipped, we will send you the tracking number.

Shipping time may vary for details, please see individual items. 

Estimated shipping times:

North America: 3-5 business days

Europe: 3-5 business days

We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

If for any reason you are not satisfied with your purchase, you can send it back to us within 30 days of the purchase and 14 days of delivery for an exchange or full refund. This does not include custom orders

If you wish to make an exchange or return after this time frame, it will be at the discretion of the company.

Free cancellation within 2 hours of the time of purchase. 

Refunds will be credited to the original form of payment you made. 

We are partnered with a CAD design studio that allows us to collaborate on custom made order that will fit your taste and budget! Please share it and let us turn it into reality for you.

As certified diamond cutters, importers and exporters, we are obligated to the WFDB mark and the Kimberly Process to only sell natural earth mined diamonds. We purchase our diamonds from authorized mining companies to ensure you get the real deal: NATURAL EARTH MINED DIAMONDS

We would love to wrap your jewelry! Let us know the occasion and we will do the rest!

Every diamond is certified by an authorized gemological institute, depending on the diamond itself. The certificate will be delivered with the item.

The USA and Israel have signed a Free Trading Agreement stating there will be 0% Customs and Import charges for fine jewelry arriving from Israel. Local State taxes may apply, and if so ETSY will add the cost at checkout.

We stand by all of our designs by offering a free three-year Warranty. We offer free Repairs (with the exception of replacement focal stones valued over $100) as needed within the first free years of ownership.