FREQUENTLY ASKED QUESTIONS
We partnered with a CAD design studio to give you the best custom experience you can ask for. Any design you dream of, share it and let us turn it into reality for you.
we offer free international shipping to all our shipping destinations, your item is securely packaged and fully insured while in transit and that it arrives safely at its destination on time.
When delivered, a signature will be required so make sure there is someone available at the time of the delivery at the address provided by the customer. After your item is shipped, we will send you the tracking number.
Shipping schedule after the time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
North America: 3-5 business days
Europe: 3-5 business days
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
We would love to wrap your jewelry! Let us know the occasion and we will do the rest!
Every diamond is certified by an authorized gemological institute, depending on the diamond itself. The certificate will be delivered with the item.
The USA and Israel have signed a Free Trading Agreement stating 0% Customs and Import charges for fine jewelry from Israel. Local State taxes may apply though. If so, ETSY will charge on checkout.